Tierrasphere (the “Company”) is committed to maintaining robust privacy protections for its users.

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at https://tierrasphere.com.

“Service” refers to the Company’s Services accessed via the Site.

The terms “we,” “us,” and “our” refer to the Company. “The Company” refers to Tierrasphere Limited.

“You” refers to you, as a user of our Site or our Service.

By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

Collecting and Using Your Personal Information

Types of Information Collected

Personal Information

While using our Service, We may ask you to provide us with certain personal information that can be used to contact or identify you. Personal information may include, but is not limited to: Email address, First name and Last name, Phone number and Address.

Use of Your Personal Information

The Company may use Personal Information for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage your account: to manage Your registration as a user of the Service. The Personal Information you provide can give You access to different functionalities of the Service that are available to you as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or Services you have purchased or of any other contract with us through the Service.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted Services, including the security updates, when necessary or reasonable for their implementation.

To provide you with news, special offers and general information about other goods, Services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

To manage your requests: To attend and manage your requests to us.

For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, Services, marketing and your experience.

We may share your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyse the use of our Service, to contact you.

With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates may include a parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us. With business partners:

We may share your information with our business partners to offer you certain products, Services or promotions. With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. With your consent: We may disclose your personal information for any other purpose with your consent

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever you visit our Service or when You access the Service by or through a mobile device.

The source of the usage data is Google Analytics. The usage data collected is needed to (1) deliver the content of our website correctly (2) optimise the content of our website as well as any advertisement (3) ensure the long-term viability of our information technology systems and website technology (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. In order to process this information, we have obtained the user’s consent in the interest of monitoring and improving our website and Services.

Notification data

Tierrasphere may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). Our newsletter may only be received by the user if the user has a valid email address.

We also store the IP address of the computer system assigned by the Internet Service provider (ISP) and used by the user at the time of the registration, as well as the date and time of the registration.

The purpose of the collection of this data is to legally protect Tierrasphere by ensuring understanding of the possible misuse of the email address of a user at a later date.

The personal information collected as part of a registration for the newsletter will only be used to send our newsletter.

The subscription to the newsletter may be terminated by the user at any time.

The consent to the storage of personal data, which the user has given prior to the shipping of the newsletter, may be revoked at any time.

For the purpose of revoking consent, a corresponding link for unsubscribing is found in each newsletter.

Enquiry data, correspondence data and customer relationship data

Tierrasphere may process information contained in any enquiry you submit to us regarding our Services and products ("enquiry data").

If a user contacts us via email or via a contact form, the personal information transmitted by the user is automatically stored.

The personal information may include:

(1) the user’s contact information (2) the user’s name (3) the name of the user’s employer (4) the user’s job title or role (5) the metadata associated with the communication (6) and information contained in communications between the user and Tierrasphere.

Such personal data transmitted on a voluntary basis by a user to Tierrasphere are stored for the purpose of processing or contacting the user, managing our relationships with customers, keeping records of communication with the user, and promoting our products and Services to customers.

Non-Personal Information

In general, we use Non-Personal Information to help us improve the Service and customise the user experience.

We also aggregate Non-Personal Information in order to track trends and analyse use patterns on the Site.

This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

Legal purpose of the processing of personal data

Tierrasphere may process any of your personal information identified in this privacy policy where necessary for the establishment, exercise or defence of legal claims, both in court proceedings and in an administrative or out-of-court procedure. The legal basis for this processing is the protection and assertion of our legal rights, your legal rights and the legal rights of others.

Tierrasphere may also process any of your personal information identified in this privacy policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, fulfilment of tax obligations, or obtaining professional advice. The legal basis for this processing is the proper protection of our business against risks.

Retaining and deleting your personal information The personal information that we process for any purpose or purposes will not be kept for longer than is necessary for the expressed purpose.

We will retain your personal data as follows: IP addresses will be retained for a minimum period of 30 days and for a maximum period of 14 months.

This data is stored to help us improve the Service, customise the user experience and make informed business decisions

Children's Privacy

We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and you are aware that your child has provided uss with Personal Data, please contact Us. If we become aware that we have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from our servers. If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent's consent before we collect and use that information.

Your data protection rights (GDPR and UK GDPR)

If you are a resident of the EEA or the UK, you have the following data protection rights:

If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing hello@tierrasphere.com.

In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information or request portability of your personal information.

You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing emails we send you.

To opt-out of other forms of marketing, please contact us by emailing hello@tierrasphere.com.

Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time.

Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

You have the right to complain to a data protection authority about our collection and use of your personal information.

For more information, please contact your local data protection authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Links to other websites

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain.

This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Service.

To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application.

We encourage our users to read the privacy statements of other websites before proceeding to use them.

Updates

We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of significant changes to this policy by email or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to hello@tierrasphere.com 

Last Updated: This Privacy Policy was last updated on 6th January 2022

DATA PROTECTION OFFICER Our data protection officer can be contacted at: hello@tierrasphere.com